Delivery & Shipping Information
Every piece is individually handmade to order, created with precision, care, and attention to detail. This made-to-order process allows us to maintain the highest standards of craftsmanship across every item we produce.
Production & Delivery Timeframes
UK Orders
All UK orders are handmade to order and dispatched within approximately 3 weeks. Many orders are completed sooner depending on current demand. Once your order has been dispatched, it will be sent using a tracked delivery service.
International Orders
All international orders require up to 3 weeks for production before dispatch, as each piece is handmade to order. After dispatch, shipping time will vary depending on the destination country and local postal service. Please note that the 3-week timeframe refers to production only and does not include delivery time. If you require your order for a specific date, we recommend contacting us before placing your order so we can confirm availability. For urgent or rush requests, please get in touch and we will always do our best to accommodate where possible.
Shipping Methods
UK Shipping
All UK orders are shipped via Royal Mail Tracked 24 (with signature) or Royal Mail Special Delivery, providing a secure and reliable service. We charge a flat rate of £5 for UK delivery, and we cover any additional shipping costs beyond this amount.
International Shipping
International shipping costs vary depending on the destination country. The exact shipping cost will be calculated and displayed at checkout before purchase.
Please note that customs duties, import taxes, or handling fees charged by the destination country are the responsibility of the customer. These charges are not included in the item price or shipping cost. Once your order has been dispatched, tracking details will be provided via email.